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what is BPO ?

B P O explain

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Business process outsourcing (BPO) is the contracting of non-primary business activities and functions to a third-party provider. BPO services include payroll, human resources (HR), accounting and customer/call center relations.

BPO is also known as information technology enabled services (ITES).or BPO, is a business practice in which one organization hires another company to perform a task (i.e., process) that the hiring organization requires for its own business to successfully operate.

BPO risks include:
  • Data privacy breaches
  • Underestimated running costs
  • Overdependence on service providers

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