Tech support job is like a calling job?

Please share some descriptions of tech support job?

Your Answer

Not really. Both have different work of status. I am just sharing some important details of Tech support engineer’s post. After reading this, you will easily differentiate the calling job and this job…
 
Job Description:
 
·         To act as a single point of contact for all IT Customers.
·         To maximize service availability.
·         To restore service whenever possible.
·         To provide desk-side services, desktop management and device lifecycle management and provide business systems support.
·         Maintain Hosted client services for extended application and client access.
·         Create Portable user profiles to enable agility.
·         Stateless device deployment to ease support and replacement.
·         Creation of a detailed products catalogue containing all possible devices in a company to add/remove/update products at any time
·         Optimization of existing desktops and provide the foundation services for emerging desktop virtualization technologies.
·         Creation of content for Self-Service Portal Solutions and L0 support
 
I hope now, you will understand the actual difference. 

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